Privacy Policy​

​

1. Information We Collect

We collect personal information from customers to provide our services, including:

• Name and contact details (email address, phone number)

• Business or facility address

• Billing and payment information (used for automatic service billing only)
   

2. How We Use Your Information

We use the information we collect to:

• Schedule and manage waste pickup services

• Communicate with you about your account or inquiries

• Process and store payment information securely for recurring billing

• Send service reminders or administrative emails
   

3. Payment Processing

All payments are processed securely through a third-party provider. We do not store full credit card numbers on our servers. Payment methods are securely tokenized and only used for authorized automatic billing (monthly, quarterly, or per service agreement).

​

4. Data Security

We implement standard security measures to protect your data. Access to customer information is limited to authorized personnel only.

​

5. Sharing of Information

We do not sell or rent your personal information. We only share information with third-party services (e.g., payment processors) that are required to deliver our services.

​

6. Your Rights (California Residents)

If you are a California resident, you have the right to request:

• Access to the personal information we hold about you

• Correction or deletion of your data (with some limitations)

• That we do not sell your personal information (we do not)

​

To make such a request, contact us at:
📧 info@pacificbiowaste.com

​

7. Updates to This Policy

We may update this policy from time to time. All changes will be posted on this page with a new effective date.